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The Servant-Leadership Times They are a Changin

Modern Servant Leader

Companies like Starbucks, Southwest Airlines, Marriott International, REI and more demonstrate the compelling benefits of servant-leadership while leading their industries. These industry shifts cause the competition to re-evaluate their own leadership principles.

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A Monster of an Idea

In the CEO Afterlife

On top of that, I found the Monster logo on an array of items ranging from apparel to condoms – so much for the branding principles in Al Reis and Jack Trout’s best seller, The 22 Immutable Laws of Marketing. In most industries, creating scale and leveraging that scale is the key factor for success.

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What It Might Mean If We All Work From Home

The Horizons Tracker

They have been joined by companies like Ford, REI and JPMorgan Chase, all of whom have announced long-term plans for remote working. Companies like Google have already said that their employees will be working from home into the summer of 2021, with other technology companies following suit. Indeed Pinterest has gone as far as paying an $89.5

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Traditional Strategy Is Dead. Welcome to the #SocialEra

Harvard Business Review

Companies like REI, Kickstarter, Kiva, Twitter, Starbucks — they get it. They haven't seen the obituary: It's helpful to call this new context the Social Era to emphasize a point: while in the industrial era, organizations became more powerful by being bigger, in the Social Era, companies can also be powerful by working with others.

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Sell Your Product Before It Exists

Harvard Business Review

When Eric Reis was popularizing the concept of an MVP, the guiding principle was to build and release a product with as few features as possible, and then use the market’s reaction to gauge how to refine the product. It may not be the right strategy for every industry. Product development Risk management Sales'

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How to Improve the Engagement and Retention of Young Hourly Workers

Harvard Business Review

In industries like retail, customer service, and hospitality, entry-level turnover alone costs billions of dollars each year, based on voluntary turnover rates and annual replacement costs. The young people we surveyed worked in a wide variety of industries, including health care, manufacturing, retail, and hospitality.

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