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Great Leadership for Challenging Times

Great Leadership By Dan

Tough times are an opportunity to drive change and innovation. I’m not talking about panic-driven change, rather well though out process improvements and innovation. Think task forces, committees, action learning, and Kaizen workshops. Same goes for the way you treat your customers and the community.

Kaizen 120
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The Failure of “The Livonia Philosophy” at my GM Plant

Deming Institute

I was told that Dr. Deming had taught some workshops within GM, particularly the Powertrain division in the 1980s. Speaking of continuous improvement, my GM plant also had a very traditional “suggestion system,” not a Kaizen-style approach to improvement. What had happened? What a progressive view that was back in the 80s.

Kaizen 28
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Delivering Your Innovative Ideas

Harvard Business Review

I'd been asked to run an innovation workshop for Procter & Gamble's R&D group because of a book I had written. While I disagreed with some parts, this was a fascinating glimpse into P&G's innovation aspirations. I immediately grasped that P&G's innovation vocabulary was far more important to my effectiveness than my own.

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Good Leaders Don't Use Bad Words

Harvard Business Review

During a painfully dull futures workshop Down Under, a simple word change helped transform a stagnant discussion. Offers" usefully blurred categorical and cultural distinctions between "product" and "service" innovation. Perfectly good words like "innovation," "quality" and "morale" get flensed of all useful and usable meaning.

Ulrich 9