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Megastores Want to Be Like Mom-and-Pop Shops… Sort Of

Harvard Business Review

To protect their advantage, forward-thinking national chains are combining their brand recognition and market penetration with a local approach. It takes organizational, cultural, and operational changes. There are other operational considerations. Marketing Operations Retail'

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Jack Welch’s Approach to Breaking Down Silos Still Works

Harvard Business Review

Welch was convinced that the speed of globalization and technological innovation in the 21 st century would require companies to work very differently – with shorter decision cycles, more employee engagement, and stronger collaboration than had previously been required to compete. This was delaying product production.

Welch 8