Harvard Business Review

OCTOBER 11, 2013

We believe that fragmentation and variability in care may best be addressed by creating tools to share knowledge than can be used by providers as they care for patients in their own communities. This knowledge is updated in real time and made widely available.

Health Care 8

Health Care Mayo Insurance Quality 8

Harvard Business Review

SEPTEMBER 5, 2013

By eliminating this top-down process, and pushing accountability for target-setting down to the individual heads of trading around the world, they enabled the business to grow more effectively and they got their knowledge workers — their client advisors — to take more responsibility than they had before. Lead by example.

Productivity 8

Productivity Products Peer Review Short-term 8

Harvard Business Review

NOVEMBER 27, 2012

Data are hoarded, scientists refuse to collaborate, and grudges can play a role in peer review. Scientific discovery, in particular, occurs through hunches and chance recognition of relationships, and is enriched by spirited discussion and debate around the lab. But science is also subject to our baser instincts. There's a lot at play.

Peer Review 9

Peer Review Resistance Analysis Process 9