Harvard Business Review

OCTOBER 12, 2017

Although the algorithm is completely agnostic, the classification it generates closely resembles John Kotter’s distinction between “managers” and “leaders.” Another 10% is spent on personal matters, and 8% is spent traveling. And plenty of manager CEOs in our data set do run successful firms.

CEO 14

CEO Survey Succession Supply Chain 14

Harvard Business Review

DECEMBER 22, 2016

McDonald and his team’s approach was heavily influenced by John Kotter’s eight steps for effective organizational change. Measure performance carefully and manage with an eye on what’s most important to customers.

Six Sigma 8

Six Sigma Learning-by-Doing Crisis Kotter 8

Harvard Business Review

MARCH 22, 2011

Culture's all that invisible stuff that glues organizations together, as David Caldwell , my management professor at Santa Clara University, taught me many years ago. It includes things like norms of purpose, values, approach — the stuff that's hard to codify, hard to evaluate, and certainly hard to measure and therefore manage.

Strategy 15

Strategy Senge Kotter Innovation 15