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How the Rapid Growth of Ecommerce Is Driving Changes in Logistics and Transportation Management

Strategy Driven

How is Ecommerce Transforming Logistics and Transportation Management? To maintain customer loyalty and stand out from the crowd, most e-commerce companies are continually trying to offer cheaper and faster shipping or easier returns. The proximity to urban areas allows parcels to get delivered faster, which is a key differentiator.

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Will Moneyball Analytics Kill Loyalty and Leadership?

Harvard Business Review

After looking hard at the numbers and algorithms, the smartest — and richest — general managers and franchises have made up their collective minds: They're not paying a premium for yesterday. The cultural values of loyalty and leadership are being redefined by the economic value of forecasting methodologies (PDF).

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Volkswagen and the End of Corporate Spin

Harvard Business Review

Some executives feel an obligation to put a positive spin on negative events out of loyalty to the organization. Other managers see parcelling out information on a need-to-know basis as an operational maxim, important to maintaining efficiency. But there is really no choice.