Loyalty, Operations and Peer Review

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Loyalty

Operations

Peer Review

Focus on Keeping Up with Your Customers, Not Your Competitors

Harvard Business Review

APRIL 28, 2016

They’ve redesigned their core processes in the area of procurement (online shopping), talent acquisition (marketplaces), collaboration (social networking), market research (peer reviews), finance (mobile payments) and travel (room and ride sharing). Loyalty needs to be more than accumulating points for rewards.

Loyalty

Loyalty Peer Review Efficiency Call Center

How to Design a Corporate Wellness Plan That Actually Works

Harvard Business Review

MARCH 31, 2016

The company has promoted a culture of health for more than 30 years, with countless peer-reviewed studies showing that employees’ health has improved and company costs have been contained. This, of course, takes time and support. A company like Dow Chemical is a success story in this way. Asking for help.

Planning

Planning Incentives ROI Long-term

Leadership Digital

Focus on Keeping Up with Your Customers, Not Your Competitors

How to Design a Corporate Wellness Plan That Actually Works

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