Management Operations Skills Stephenson 
Harvard Business Review
MARCH 16, 2015
Their concerns fell into three broad categories: talent, operating in a global marketplace, and regulation and legislation. Talent Management. AT&T, for example, had to switch its focus from traditional telecom services to wireless services, and this shift required employees with different skill sets.
Harvard Business Review
JANUARY 23, 2015
Career websites like Glassdoor have “taken the mystique and mystery” out of interviews, says John Sullivan, an HR expert, professor of management at San Francisco State University, and author of 1000 Ways to Recruit Top Talent. Chris Smith and Chris Stephenson. The first focused on skills. Further Reading.
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