Harvard Business Review

NOVEMBER 13, 2015

Performance Metrics: Pay on revenues (timing determined locally) for individual (not team) performance; pay incentives rarely for management by objective (MBO) achievement (e.g. systems and infrastructure) across countries and utilizing skilled people in lower cost labor markets.

Globalization 8

Globalization System Incentives Guidelines 8

Harvard Business Review

SEPTEMBER 13, 2018

Management by Objectives (MBO) became the height of corporate fashion in the late 1950s. This was the capitalist equivalent of the Communist system’s five-year plans. Later, MBO evolved into strategic planning. It restructured its operations in the Netherlands by reorganizing 3,500 employees into agile squads.

Agility 15

Agility Planning Fayol Strategic Planning 15

Harvard Business Review

JUNE 24, 2016

Deming believed that we can improve worker performance only when we improve the entire system they work within. Eliminate exhortations for the work force; instead, focus on the system and morale. Eliminate MBO. The point of his red bead experiment is that we often get a false read on workers because we judge them too narrowly.

Deming 11

Deming Management Senge Taylorism 11