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Reflections on the Fabric of the Toyota Production System

Deming Institute

In his account to Xerox, CEO David Kearns (Reference: Prophets in the Dark , by David Kearns), the remaining parts required mallets to assemble. He did not believe the results and instructed the team to repeat the assembly operation. Reference – Reducing Variability: A New Approach to Quality , L.P.

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6 Silent Productivity and Profitability Pitfalls, part 1 of 7

Strategy Driven

So where Ford incorporated everything into one integrated mega-plant, Ohno designed operations for a network of factories. In other words, waste is not trash to be thrown out; it refers to the events, phenomena, experiences, and features that diminish our capacity to do what matters to us.

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Avoid Doing the Wrong things Righter…But, “By What Method?”

Deming Institute

Learning to do things “right” is important and all sorts of training exist for doing so, including Lean Six Sigma, Kaizen, Plan-Do-Study-Act, Statistical Process Control, and ISO certifications to name just a few. References. Note particularly the significant and profound difference between quadrants three and four.

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Avoid the Improvement Hype Cycle

Harvard Business Review

Thus, today we have a number of process "religions": Statistical Process Control was followed by Total Quality Management, Business Reengineering, Six Sigma, Lean, and Business Process Management (BPM, which emphasizes process management software). And "What can we do now to ensure we don't repeat the mistakes of the past?"

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Three Examples of New Process Strategy

Harvard Business Review

I'm collectively referring to these process improvement approaches as "Process Strategy 2.0". They stand on the shoulders of the methods of "Process Strategy 1.0": Lean , Six Sigma , and Business Reengineering. To speed operations and improvement, Process Strategy 2.0 Let's explore what Process Strategy 2.0

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Avoiding Catastrophic Failures in Process Improvement

Harvard Business Review

Two years later the company was the poster child for reengineering success — the subject of speeches, a Harvard Business School case study, articles, and book references. The division head launched a major business reengineering effort, hired a leading consulting firm (and paid it millions), and dedicated his best people to the effort.

Process 14