Harvard Business Review

AUGUST 5, 2014

McKinsey’s DataMatics 2013 survey shows that companies that use customer analytics extensively are more than twice as likely to generate above-average profits as those that don’t. Says Abi Comber, Head of Marketing for British Airways: “Having P&L responsibility is incredibly powerful.

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

JANUARY 29, 2015

Key selection criteria included experience in innovative software and service (versus product) development, and an ability to manage a start-up in a very large, complex company. Bill and his team set out to develop a system that could bring all GE machines onto one efficient cloud -connected platform.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

DECEMBER 18, 2012

This year, there were countless eco-efficiency stories about companies saving millions of dollars and developing new tools to make buildings, fleets ( Staples and UPS, for example ), and manufacturing much leaner. Five Questions For 2013. on to 2013. Company Stories. But the subtle change in buyer incentives is a big deal.

Supply Chain 9

Supply Chain Constraint P&L Energy 9