Harvard Business Review

AUGUST 5, 2014

McKinsey’s DataMatics 2013 survey shows that companies that use customer analytics extensively are more than twice as likely to generate above-average profits as those that don’t. Says Abi Comber, Head of Marketing for British Airways: “Having P&L responsibility is incredibly powerful.

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

MAY 8, 2012

This week, Microsoft is announcing an unusual initiative that it hopes will change how the company operates: an internal fee on carbon. As Microsoft takes on more of its customers' operations through cloud-based services, reliance on the utility grid creates real operational and price risk (from outages and volatile prices).

Price 13

Price P&L White Paper Energy 13

Harvard Business Review

JANUARY 29, 2015

In a departure from GE’s traditional control systems, the Center was not set up as its own business unit with its own P&L, but rather was funded by a $1 billion investment by Jeff Immelt and became part of GE Global Research. Operations Competitive strategy Technology'

Software 8

Software Six Sigma Insourcing P&L 8

Tanveer Naseer

NOVEMBER 26, 2013

In some ways it’s only natural that we see an increase in discussions on potential challenges for organizations in operating under a multi-generational workforce. 1) Pew Research Center’s Internet and American Life Project Spring Tracking Survey 2013. & Coulon, L. Available online at: [link] (2) Costanza D.P.,

P&L 243

P&L Fraser Motivation Organizational Behavior 243

Harvard Business Review

DECEMBER 18, 2012

It was by no means a hiccup-free year on sustainability issues for Walmart, with deep concerns about corruption in its Mexican operations. Five Questions For 2013. Finally, how much will we challenge the nature of capitalism, and what will that mean for how companies operate? on to 2013. So many stories, so little time.

Supply Chain 10

Supply Chain Constraint P&L Energy 10