article thumbnail

Revealing Leadership Insights From Thinkers50

Tanveer Naseer

From blue ocean strategy to Michael Porter’s five forces, Vijay Govindarajan’s reverse innovation to Richard D’Aveni’s hypercompetition, great thinkers and their ideas directly effect how companies are run and how business people think about and practice business. Think of Peter Drucker who topped the first Thinkers50 ranking in 2001.

article thumbnail

The Benefits of Hiring Your Best Customers

Harvard Business Review

I spoke with Patty McCord, the former chief talent officer of Netflix from 1998 to 2013. A strong superconsumer culture, where employees are willing to give a bit more because they know what their customers are feeling, can be the difference maker in a hypercompetitive world. Building Empathy.