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The Professional: Seven New Rules

Strategy Driven

Folks at Danone learned it from Grameen Bank Founder Mohammad Yunus, who asked them to consider putting Danone’s special formula nutrient in an edible cover, not a disposable package. Why could he not use the assembly line method used by the burger company to maximize the number of operations every surgeon performs?

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Debriefing as Continuous Improvement

Strategy Driven

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. Turn-and-burn, yank-and-bank; show me how to start the engine and get out of my way.