Harvard Business Review

JUNE 26, 2015

The Future of Operations. ” But here’s the problem for operations: Standardized processes that work are great. But if the folks at the head office get it wrong, then operations around the world can be locked into systematic dysfunction. I signed some documents and had a new bank account. Insight Center.

Process 8

Process Banking Compliance Bureaucracy 8

Strategy Driven

AUGUST 17, 2011

Folks at Danone learned it from Grameen Bank Founder Mohammad Yunus, who asked them to consider putting Danone’s special formula nutrient in an edible cover, not a disposable package. Why could he not use the assembly line method used by the burger company to maximize the number of operations every surgeon performs?

Self-aware 50

Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Strategy Driven

SEPTEMBER 19, 2011

Whether it was branded the Deming Method or Six Sigma or a host of other models, ‘continuous improvement processes’ found their way into organizations large and small and have made a major contribution to improving quality worldwide. Turn-and-burn, yank-and-bank; show me how to start the engine and get out of my way.

Six Sigma 57

Six Sigma Learning-by-Doing Training Tools 57

Harvard Business Review

MAY 17, 2017

Edwards Deming). One of today’s most celebrated examples of leapfrogging is the M-Pesa mobile payment system in Kenya and Tanzania, which lets people bank in their national currency using only their phones, leapfrogging traditional banking practices and creating a mobile banking revolution.

Marketing 8

Marketing Technology Banking Efficiency 8

Harvard Business Review

JULY 14, 2016

Since then, WeChat has been constantly launching new services, from mobile payments to booking doctor appointments, from police reporting to taxi hailing, from video conferencing to mobile banking services. Edward Deming , the father of quality movement in the 1950s, believed that what can’t be measured doesn’t get managed.

Productivity 8

Productivity Products Company Metrics 8