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Michael Fraccaro, CHRO at Mastercard, on the value of business resource groups

HR Digest

In an interview with The HR Digest, Michael Fraccaro, Chief Human Resources Officer at Mastercard, explains the importance of business resource groups and the vital role it plays to deliver real business results. I was at a conference recently and one of the speakers remarked that “Culture hedges against the risk of uncertainty.”

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Small and Young Businesses Are Especially Vulnerable to Extreme Weather

Harvard Business Review

Young firms face many existential threats related to managing internal financial and human resources and external relationships with customers, suppliers, investors and competitors. Others were unable to borrow to replace lost assets and address other operating needs, compromising their earnings potential.

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How Leaders Can Keep Their Cool in a Crisis

Harvard Business Review

Involve your head of marketing and human resources early. You need to create a bank of goodwill when times are good, so that when a crisis comes, a community of advocates is ready to speak up, reassuring critics and reinforcing your message. Customers, employees, and partners are watching to see how the company reacts.

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How HR Can Become Agile (and Why It Needs To)

Harvard Business Review

While initially designed to improve the responsiveness of software development teams, more recently agile has become the default team-based operational model for companies big and small, across industries and sectors, with the promise of a substantial and sustained spike in team productivity and efficiency.