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Bank of America: Yesterday and Today

Coaching Tip

Giannini, a son of Italian immigrants, founded the Bank of Italy in San Francisco with the vision that banks should serve more than the fortunate few. . Rushing into the shattered city, he managed to have $80,000 in gold loaded onto a horse cart covered with vegetables before fire consumed the bank building. More than 1.3

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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Jim Kim – 12th President, the World Bank. Thinkers50 – World’s Most Influential Management Thinkers. Called ‘The Academy Awards of Leadership’ by the Economist, Thinkers50 is the world’s most reliable resource for identifying, ranking and sharing the leading management ideas of our age. President Dartmouth College.

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Artificial Intelligence Is Almost Ready for Business

Harvard Business Review

That’s important for convincing managers to act on analytical insights. Rather than take the cutting edge capabilities developed in its research labs to market as a series of products, IBM has chosen to offer a platform of services under the Watson brand. What does it all mean for the future of AI?

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Here's How to Actually Empower Customer Service Employees

Harvard Business Review

Any company in a truly competitive market suffers an inevitable decline if it ignores this basic discipline for too long. Similarly, Brian Moynihan, CEO for Bank of America, one of the country''s largest banks in both assets and branches, has implored employees to improve their relationships with customers. Navy SEALs.

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