The Big Picture of Business – Avoid the Tired, Trite Terms: Encourage Original Thought, Focus on Priorities and Strategy
Strategy Driven
JANUARY 2, 2015
‘Customer care’ means that customer service is palmed off on some call center. Remain consistent with their products, services and track record. . ‘Right now’ is a vendor term for what they’re peddling, rather than what the marketplace really needs. Expect to render good business all the time.
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