Michael Lee Stallard

AUGUST 24, 2017

I’ve spoken with Jim Sinegal, Costco’s co-founder and CEO from 1983 to 2011, and interacted with Ryan Watkins, a young Costco warehouse manager across the country in Oregon. The level of customer loyalty Costco has developed with its members is the envy of every retailer. Costco provides career opportunities for its employees.

Competitive Advantage 309

Competitive Advantage Ryan Bottom-up Customer Loyalty 309

Strategy Driven

DECEMBER 2, 2013

Search LinkedIn by keyword to see who may be “looking for career offers.” Ryan, The answer is neither. Look for people in related industries or directly at your competition. Ask your vendors. Ask your customers who they love to buy from. Go Phillies! You have an email magazine. You post something on Twitter. Gitomer and Buy Gitomer.

Real Estate 50

Real Estate CRM Ryan Open-book 50

Harvard Business Review

DECEMBER 14, 2011

Instead programs that offer the most stability, as reported by 75 percent of respondents, are those that communicate brand mission and provide career development opportunities. Competitiveness, customer loyalty, innovation, and productivity — while critical to daily operations — trailed behind with each under 20 percent.

Company 17

Company Heskett Ryan Audience 17

Harvard Business Review

SEPTEMBER 3, 2013

"Just because someone is younger doesn''t mean they can''t complete at a high level," says Ryan Brown, a Twitter employee. This isn''t entitlement — it''s being personally accountable for your own career. Gen Y employees benefit from networking, training and development and their careers are accelerated in the process.

Ryan 10

Ryan Mentor Ethics Talent Management 10