Harvard Business Review

NOVEMBER 1, 2018

I’ve spent my career helping companies address their data and data quality opportunities. Fortunately managers, aided by a senior data scientist engaged for a few hours a week, can introduce five powerful “tools” that will help their existing teams start to use analytics more powerfully to solve important business problems.

Root Cause Analysis 14

Root Cause Analysis Team Analysis Learning-by-Doing 14

Harvard Business Review

FEBRUARY 19, 2018

We turn to productivity tools or apps that promise to help us manage mounting pressures or we look for ways to alleviate our discomfort: find a different job, hire a new employee to take on an increased workload, or switch careers. Analysis alone isn’t enough. But these solutions are often temporary and ineffective.

Stress 15

Stress Root Cause Analysis Learning-by-Doing Globalization 15

Frank Sonnenberg Online

APRIL 18, 2021

She appears often on national radio and writes a weekly blog entitled COMMON THREADS to help people realize the power they have over their lives. Are You Addressing the Root Cause With Quick Fixes? Follow her on twitter @sarahhiner and Instagram @sarahhiner705.

Diversity 138

Diversity Short-term Root Cause Analysis Class 138