Harvard Business Review

APRIL 2, 2013

After bouncing the concept off of several industry CEOs, but still unsure whether he could pull it off, last summer Dirk began to recruit speakers for what he called a Provocation Summit. According to several CEOs who I've worked with, this is the most significant cultural and business challenge that they see in their organizations.

Storytelling 8

Storytelling Kaplan Taylorism Taylor 8

Harvard Business Review

OCTOBER 9, 2015

“The proper goal for any health care delivery system is to improve the value delivered to patients … To properly manage value, both outcomes and cost must be measured at the patient level,” Harvard’s Robert Kaplan and Michael Porter tell us. But, why do we only define patient value by outcomes and cost?

Health Care 8

Health Care Cost Kaplan Porter 8

Harvard Business Review

MAY 18, 2017

Kaplan’s balanced scorecard or Clayton Christensen’s disruptive innovation. Garvin stresses the importance of rigorous experiments (years before experimentation became the rallying cry for a new generation of innovators); thoughtful problem definition; and smart, well-designed metrics.

Management 8

Management Balanced Scorecard NPV Article 8

Harvard Business Review

AUGUST 4, 2014

Pepsi Refresh failed because it had no relevance to the brand’s operations or heritage. Now consider the Business Innovation Factory (BIF) , an organization that seeks to bring cutting edge innovation techniques to social initiatives, many of which are similar to those Pepsi Refresh sought to promote. Let me explain.

Media 8

Media Marketing Strategy Groupthink Kaplan 8