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It’s Time to Abolish the 70% Change Failure Rate Statistic

Change Starts Here

You don’t have to be in or near the field of change management long before you hear a daunting statistic: 70% of change initiatives fail. It’s mentioned in passing as a fact in most change management books and articles nowadays. Is change management challenging? A few have been utter failures.

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Stop Using the Excuse “Organizational Change Is Hard”

Harvard Business Review

Most experts, for example, state that 70% of change efforts fail, but a 2011 study in the Journal of Change Management , led by the University of Brighton researcher Mark Hughes found that there is no empirical evidence to support this statistic. The insidious myth that change initiatives usually fail is disturbingly widespread.

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Where Have All the Process Owners Gone?

Harvard Business Review

Process gurus such as Michael Hammer , Jim Champy , Geary Rummler , and Alan Brache have long maintained that companies must appoint process owners to ensure that processes are improved across functions. These companies kept top-management attention on critical processes and KPIs. And they succeeded wildly. from 2004 to 2007.

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