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Stop Using the Excuse “Organizational Change Is Hard”

Harvard Business Review

Hughes traces the mythical 70% failure rate back to the 1993 book Reengineering the Corporation , in which authors Michael Hammer and James Champy stated: “our unscientific estimate is that as many as 50 percent to 70 percent of the organizations that undertake a reengineering effort do not achieve the dramatic results they intended.”

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Should You Gamble on Your Company's Leadership?

Harvard Business Review

This motto is vastly more ambitious than the previous one — to educate leaders who "make a decent profit — decently" — and ambition, as Nitin Nohria (now HBS's Dean) and James Champy wrote in The Arc of Ambition , is usually a valuable quality. Additionally, you need to think about temperament.

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Radically Rethinking Health Care Delivery

Harvard Business Review

But the program required getting attending physicians to accept the new role for pharmacists, finding hospital pharmacists with patient skills (they normally never see a patient), and developing computer systems that keep physicians apprised of what's going on. Jim Champy is a consultant and author.