Strategy Driven
DECEMBER 20, 2023
Implement customer relationship management (CRM) systems, point-of-sale (POS) solutions, and other digital tools to streamline processes and minimize errors. Consult legal professionals to ensure your business structure is sound, contracts are well-constructed, and you are aware of industry-specific regulations.
QAspire
JULY 29, 2010
I read something similar to this in a management book related to CRM. Best, Tanmay By working girl , July 30, 2010 @ 9:34 am My first Andersen Consulting project manager signed us up for several additional complex extra reports and processes. This was a nice post to share on weekend!Thanks Thanks Tanmay and have a great weekend.
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Harvard Business Review
OCTOBER 19, 2016
If you’re already using Salesforce CRM offerings and want to ease into smarter processes for sales, marketing, and service, this seems like one of the easiest ways to do it. Some other CRM companies like Customer Matrix were founded with the idea of combining cognitive tools with customer transactional capabilities.
Harvard Business Review
JANUARY 26, 2017
According to an assessment of over 700 sales professionals and senior executives conducted by GrowthPlay — a sales-focused consulting firm where one of us is Managing Director — the problem stems from gaps between the perceptions, attitudes, and information flows between executives and sales reps. So what’s the problem?
Harvard Business Review
FEBRUARY 24, 2014
One big barrier to implementation is the incessant noise around big data from consultants, vendors, and the media. During that time, they’ve followed a number of critical steps: They’ve accepted that big data requires a large commitment throughout the organization. Big data is not comparable to ERP and CRM applications.
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