Harvard Business Review

MAY 23, 2012

And it was during Drew's absences, according to a richly detailed account in The New York Times , that the bank's chief investment office, which she ran, began to get into trouble: The morning conference calls Ms. How Competitive Intelligence Rules Encourage Cheating. But in the meantime it's much more art than science.

Management 10

Management Risk Management Competitive Intelligence Hedge 10

Harvard Business Review

MARCH 31, 2015

The Dreamforce 2014 homepage had a calculator that provided users with the projected ROI that their respective companies would gain from their presence at the conference. Salesforce addresses this question with potential attendees at Dreamforce, its annual event. These goals have inherently different evaluation criteria.

CRM 8

CRM ROI Budgeting Public Relations 8

Harvard Business Review

APRIL 2, 2012

Each can confer decisive advantage in the marketplace or the school room, the battlespace or the political race. Now you can line them all up, from social media, consumer insights, competitive intelligence, marketplace measurement, sales, and distribution. Don't stop at viral-by-design. Each is the new work of teams today.

Team 12

Team Self-aware Media Download 12

Harvard Business Review

FEBRUARY 24, 2014

The perspectives and intuitive customer insights that come from having diverse employees — particularly employees who share cultural connections with customers — is real competitive intelligence.

Diversity 8

Diversity Globalization Competitive Intelligence Competitive Advantage 8