article thumbnail

“Competitive Intelligence” Shouldn’t Just Be About Your Competitors

Harvard Business Review

For the next year, Jessica Eliasi, then the director of Competitive Intelligence at Mars Chocolate, travelled the world running “competitive simulation” games with local market teams from Russia to Mexico to Turkey to England. To become more agile, s tart by rethinking your competitive intelligence process.

article thumbnail

What to Say and Do When Your Employee Has Another Job Offer

Harvard Business Review

One side benefit of your employees getting other job offers is the “competitive intelligence” you get as a result, says Grote. “The net of it was [that] he was very happy with the leadership we were providing, his compensation, and intellectual stimulation. Prevent the next departure.