Harvard Business Review

JANUARY 29, 2015

As Marco Annunziata , Chief Economist at GE, told me, “We’re no longer selling customers just a jet engine, a locomotive, or a wind turbine; we’re bringing data and actionable solutions along with the hardware to reduce costs and improve performance.” The first step was to hire someone to run it.

Software 8

Software Six Sigma Insourcing P&L 8

Harvard Business Review

JULY 26, 2017

Sales organizations want flexibility to meet changing customer demands while engineering and operations need stability to drive scale and efficiency. I had a client once where the disagreements between design, engineering, and marketing were so strong that the teams couldn’t work together without arguing.

Company 10

Company Cooper Participative Engineering 10

Harvard Business Review

MARCH 7, 2017

Susan Fowler, a former site reliability engineer at Uber, recently wrote about her “very, very strange year at Uber,” characterized by a pervasive culture of alleged sexual harassment. Uber CEO Travis Kalanick and prominent board members, with the cooperation and support of the head of HR, have initiated an investigation.

Compliance 11

Compliance Hedge Human Capital Finance 11

Harvard Business Review

JUNE 13, 2012

We're delighted to announce the winners of the Long-Term Capitalism Challenge , the third leg of the HBR/McKinsey M-Prize for Management Innovation. The athletic apparel giant has also engaged a broad base of partners (and competitors) in innovation toward that goal.

Organization 13

Organization Cooper McKinsey Long-term 13