article thumbnail

The Importance of Organizational Resilience

Experience to Lead

From the rapid decline of the planet to regulation tightening, the political climate and the introduction of new technologies, leaders are up against challenging terrain. Crisis management is about asking yourself questions like: “Can staff work remotely if they have to? Is there enough support for staff when things go wrong?

article thumbnail

Loyalty vs. Tenure | N2Growth Blog

N2Growth Blog

Walking into these organizations is often like traveling back in time 20 years. These companies have placed themselves far behind the technology curve because tenured managers hire employees with obsolete skill sets and together they create mediocre solutions.

Loyalty 419
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Customer Experience Management | N2Growth Blog

N2Growth Blog

I'm traveling this week, but will follow-up with you next week to arrange the Skype call. I'd love to schedule a skype call at some point if possible BTW! Scott [link] mikemyatt Hi Scott: Thanks for comment. By the way, I don't view the link as self-promotion, but rather as adding value to the conversation. Thanks Scott.

Blog 304
article thumbnail

Memorial Day Leadership Lessons

N2Growth Blog

I left my son’s graduation in Florida on Sunday evening headed for Dallas and then traveling on to San Antonio. Moreover, it is those leaders who receive the negative press, those leaders who just can’t seem to get the job done that universally seem to be void in some or all of the aforementioned traits.

article thumbnail

The Mood in Tokyo, One Week After

Harvard Business Review

I believe their governments did caution them about travelling to Japan.) The people I was visiting were not the most Internet savvy group, but even they wondered about the spokespeople's lack of laptops or other technology, and what it said about a creaking old industrial concern upon which they were completely reliant.

Energy 14
article thumbnail

What All Great Leaders Have In Common | N2Growth Blog

N2Growth Blog

For instance, I am traveling to Seattle to work with leaders soon, and will use several profound notions of Dr. Doidge’s applications about rigid routines that could change with a few adjustments to the brain’s plasticity. I recently started Tony Blair's book so we'll have to compare notes down the road.

Blog 419
article thumbnail

The Problem With Coaching | N2Growth Blog

N2Growth Blog

They are able to play the role of ambassador, emissary, influencer, coach, facilitator, expediter, lobbyist, buffer/shield, crisis manager, negotiator, publicist, strategist, tactician, mentor, consultant, counselor, collaborative thinker and in some cases partner, based upon what the client needs.

Blog 385