Deming Institute

JUNE 1, 2015

Louis Altazan, President of AGCO Automotive Corporation discusses the success AGCO has had applying Deming’s management system to their service organization (car repair). This [Deming’s ideas] sort of went to the same exact type of philosophy. He mentions he was surprised when Dr. Deming answered his own phone.

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Deming Health Care Company Management 28

Deming Institute

FEBRUARY 27, 2017

I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Edwards Deming cautioned against clinging to examples , and for good reason. Edwards Deming cautioned against clinging to examples , and for good reason. That is due to systemic failures.

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Deming Health Care System Cost 28

Deming Institute

JANUARY 19, 2017

To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. Edwards Deming’s discussion on truly understanding the needs of customers and also Russell Ackoff’s ideas on seeking solutions by looking at the larger containing system.

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Deming Christensen System Innovation 28

Strategy Driven

AUGUST 17, 2011

The concept of inclusion in business started when Quality gurus like Deming asked Americans to drop the ‘product-out’ mentality and instead practice a ‘customer-in’ mindset. Every professional must include as many people and organizations in their decision making as possible.

Self-aware 50

Self-aware Engineering Chief Technology Officer Learning-by-Doing 50

Ask Atma

JANUARY 2, 2011

Managing for Value – Governance, change management, organizational culture, communication, leadership. One of the best summaries of Quality Management was written my Edward Deming: Create consistency of purpose toward the improvement of product and service, and communicate this goal to all employees. Measuring Value- Valuation.

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Management CRM Objective Human Resources 40