Deming Institute
JULY 30, 2015
In 2014 I presented a paper at the 20th Annual International Deming Research Seminar on the topic of “ Understanding and Application of Deming’s System of Profound Knowledge in Healthcare.” Dr. Deming is cited several times in the book, and the reader will find evidence of Dr. Deming’s thinking throughout the 180 pages of the book.
Deming Institute
JANUARY 30, 2017
I was happy to see John Hunter share the article on the Deming Institute blog last year , along with some context. The SHS journal article starts with a brief introduction, not in the original document, by Dr. Deming that summarizes the key points, all of which are still relevant today. The lesson learned? Many hands go up.
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Deming Institute
JUNE 1, 2015
Louis Altazan, President of AGCO Automotive Corporation discusses the success AGCO has had applying Deming’s management system to their service organization (car repair). This [Deming’s ideas] sort of went to the same exact type of philosophy. He mentions he was surprised when Dr. Deming answered his own phone.
Deming Institute
OCTOBER 12, 2017
Much of my work focuses on involving people in activities and decisions about their work and how it will change as the technology they use changes. Many years after the curtain came down on my Camelot project, I was asked to lead the process / organization side of a large technology project. How did I figure this out?
Deming Institute
FEBRUARY 27, 2017
I like to share interesting articles (and other resources) that provide examples of organizations applying Deming’s ideas in practice. Edwards Deming cautioned against clinging to examples , and for good reason. But many people like to learn about how others have applied Deming’s ideas.
Deming Institute
JANUARY 19, 2017
To me this is a great example of extending Deming’s ideas with a great deal of useful content on how to effectively become more customer focused. Edwards Deming’s discussion on truly understanding the needs of customers and also Russell Ackoff’s ideas on seeking solutions by looking at the larger containing system.
Curious Cat
FEBRUARY 19, 2015
It is much worse when you aim to influence a global audience. I would look at how to use technology to connect members to knowledge (and knowledgable experts) they need. ASQ has made a very small percentage of such articles available, as far as I can tell.
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