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Artificial Persuasion: The Invisible Brand

Leading Blog

Psychotechnology combines four areas of innovation: Personalization: Personalization is the norm in digital advertising. A survey of 4500 people in 2017 by Forrester Research found that some 36 percent of adults say they actually prefer using digital customer service—including bots—over interacting with a human.”.

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Leadership Lessons from the Navy

Skip Prichard

Whether you are new to studying leadership or have practiced and studied it for many years, I am sure you will benefit and enjoy the leadership lessons today’s post provides. One of your first leadership lessons is “A subordinate’s trust in their leader is the most important factor in the success of any organization.”

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Mars Incorporated: A Sweet Place to Work

Coaching Tip

It is still 100% family-owned -- now by the three elderly offspring of Forrest Mars Sr., For example, a typical Mars plant manager influences associates by his or her ability to pace development of operational systems and innovative approaches. Women's Leadership in Canada. Mars, who died in 1934. Related articles.

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Non-Cash Motivators for a Successful Workplace

HR Digest

Emily Forrester: Workiva’s values-based culture is really what drives our success as an award-winning place to work. A key part of being successful in the technology field is how well you can innovate. What do you see as the greatest leadership strength? So naturally, it’s also one of our core values!

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The Rise of the Chief Customer Officer

Harvard Business Review

Over the past five years, we have followed the rise of customer experience efforts from small outposts to central players in executing company strategies, especially as firms have faced growing challenges in maintaining meaningful differentiation based on product innovation alone. Consider one example.

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The Battle Over iPhones in India

Harvard Business Review

Forrester Research reports that online spending in India will grow to nearly $75 billion by 2020, from $12.1 Clearly, there’s awareness and connectivity between major corporate leadership and the prospective tech market in India. Although only one-fifth of its 1.3 becoming the second largest smartphone market in the world.

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