Skip Prichard

JUNE 28, 2019

Implementing a customer relationship management system is complicated; delivering a winning customer experience every time is complex. Building a fence between your yard and a neighbor’s yard is a complicated challenge; building a great relationship with your neighbor is complex. 10 Steps to Solving Complexity. ” The Power of Questions.

Sull 71

Sull How To Insourcing Sharpe 71

Harvard Business Review

JUNE 5, 2018

” Technological developments are often interesting to discuss in relation to relevance. For instance, numerous smartphone apps have been developed that do not solve any actual problems. A current example of uncertainty around relevance concerns blockchain , i.e. the technology behind virtual currencies such as bitcoin.

Stress 10

Stress Insourcing Uncertainty Retail 10

N2Growth Blog

NOVEMBER 23, 2010

I will onshore, offshore, outsource, insource, or execute whatever business strategy I implement without regard for diversity. This is a leadership issue in which diversity, and the awareness of it, will play a key role in the development of future leaders. However they they proceed to argue for elimination of same. [.]

Diversity 296

Diversity Blog Leadership Learning-by-Doing 296

Harvard Business Review

JANUARY 29, 2015

It made a massive investment (more than $1 billion) to build a software “ Center of Excellence ” in San Ramon, California to manage the data explosion created by the increasing intelligence of its industrial machines. Melody Ivory , a User Experience Product Manager, told me, “I was about employee number 30 in February 2012.

Software 8

Software Six Sigma Insourcing P&L 8