Harvard Business Review

OCTOBER 13, 2016

But just when we’ve sorted out preferred management routines, there is an entirely new landscape emerging with technology options central to the work and possibly your business model: work automation. How, when, and where should leaders be thinking about applying the various automation technologies to their businesses?

Disaggregation 8

Disaggregation Insurance Technology CRM 8

Harvard Business Review

FEBRUARY 28, 2017

Many of the technologies we now take for granted were quiet revolutions in their time. The second innovation was called blockchain, which was essentially the realization that the underlying technology that operated bitcoin could be separated from the currency and used for all kinds of other interorganizational cooperation.

Disaggregation 8

Disaggregation Supply Chain Banking Innovation 8

Harvard Business Review

MAY 5, 2016

But more strategic responses identify the essential ensembles of people, processes, and technologies that provide the most valuable — and valued — user experience (UX) for customers and clients. That process was quickly fixed — and illuminated the pathology of valuing productivity metrics divorced from UX.

Levitt 8

Levitt Disaggregation Kaizen Call Center 8

Harvard Business Review

SEPTEMBER 12, 2012

The companies thriving today are operating by a new set of rules — Social Era rules. The failing organizations around us — many of which I explore in my new book , which publishes today — continue to follow the operating rules and ethos of Traditional Strategy. They live it.

Strategy 18

Strategy Disaggregation Reis eBook 18

Harvard Business Review

MARCH 21, 2013

MIT Technology Review didn't pick a winner, but on its recent list of top 50 "disruptors," the magazine mixed stalwarts such as General Electric and IBM with up-and-comers, Square and Coursera. So it began disaggregating return on equity into three components. Operating efficiency (sales over assets).

Innovation 15

Innovation Company Disaggregation Financial Leverage 15

Harvard Business Review

MARCH 21, 2013

MIT Technology Review didn't pick a winner, but on its recent list of top 50 "disruptors," the magazine mixed stalwarts such as General Electric and IBM with up-and-comers, Square and Coursera. So it began disaggregating return on equity into three components. Operating efficiency (sales over assets).

Innovation 8

Innovation Company Disaggregation Financial Leverage 8