Harvard Business Review
JANUARY 16, 2015
This is evidenced, and perhaps brought on by, the number of news reports about hot new bots, a depressed job market still inching out of a global recession, and a much-discussed “skills gap” when it comes to STEM fields. ” Labor Emotional intelligence Technology'
Harvard Business Review
OCTOBER 30, 2012
Highly structured work that requires lower skills and education — transactional work — is going away in many Western companies, supplanted by automation, outsourcing, and offshoring. Continuous improvement is how they address the slings and arrows the market throws at them.
Harvard Business Review
NOVEMBER 30, 2010
In a world of virtual value chains and multi-part outsourcing, how do we bring good judgment to bear? Now consider the joint judgment involved in a process of co-creation , whereby companies collaborate with customers or other partners to bring new offerings to market.
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