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There Are 4 Futures for CMOs (Some Better Than Others)

Harvard Business Review

These executives have responsibilities we might expect to reside within marketing. That leaves Chief Marketing Officers with a decision — do you see the rise of these roles as an opportunity or a threat? Marketing faces a particular challenge since customer engagement has traditionally been considered its domain.

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How to Transform a Traditional Giant into a Digital One

Harvard Business Review

The result is the reconstitution or destruction of industries, creation of new market spaces, and reshaping of old industry ecosystems. Three years later, GE hired veteran software engineer Ganesh Bell to be chief digital officer of GE Power and Water. Many such leaders are relatively young and highly sought after. Cut layers.

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Excess Management Is Costing the U.S. $3 Trillion Per Year

Harvard Business Review

Each branch makes its own loan decisions, sets its own pricing on loans and deposits, controls its own marketing budget, runs its own website (on a shared platform), and serves all customer segments — from individuals to multinationals — within its catchment area. The case of Svenska Handelsbanken is illustrative.

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