Leading Blog

FEBRUARY 5, 2021

L EADERSHIP is a broad term, and it applies to those who you might not have a positive perception of — including mobsters. Lawful leaders should seek to build a culture that differentiates their organization from others. * * * Jerold L. Zimmerman , Ph.D., is the co-author of Relentless: The Forensics of Mobsters; Business Practices.

P&L 323

P&L Franchising Leadership Forrester 323

Leading Blog

DECEMBER 13, 2019

L EADERSHIP development is a lifelong process. Grace is a tough concept to sell in today’s environment. Helping People Change : Coaching with Compassion for Lifelong Learning and Growth by Richard Boyatzis, Melvin L. Creative Construction : The DNA of Sustained Innovation by Gary P. Grace looks at the bigger picture.

Books 236

Books Leadership P&L Learning-by-Doing 236

Strategy Driven

MAY 4, 2019

Neither expertise nor credentials could outweigh the importance of EQ in a team environment. When elevated into leadership positions, it’s often assumed that people understand finance. Strategy without finance is dead. After a short six months, however, she had moved on to another opportunity.

P&L 57

P&L CFO Sharpe Finance 57

Harvard Business Review

FEBRUARY 13, 2012

I've written about the rising significance of soft skills, including in the March 2011 issue of HBR (coauthored with Kevin L. The CIO has to know what's going on in finance and marketing, for instance, and P&L experience is important even for support functions like human resources. You have to be constantly learning.

Execution 15

Execution P&L CFO Globalization 15

Harvard Business Review

OCTOBER 9, 2017

Formal degree programs excel at general education: an MBA, for instance, gives you a little bit of everything you might need as a leader, from finance to marketing to operations. What specific skills do you want to cultivate?

P&L 8

P&L Education Learning-by-Doing Finance 8

Harvard Business Review

AUGUST 5, 2014

That shift has created an increasingly commoditized product and service environment. Point solutions, such as focusing on the call center, the store, or the website, no longer cut it in a multichannel environment, not when delivering excellent customer journeys can increase revenues up to 15 percent and cut costs by up to 20 percent.

P&L 10

P&L Banking Marketing Call Center 10

Harvard Business Review

MARCH 18, 2011

Five years, in today's environment, is very hard to predict. There are many moving parts in people's career decisions — family, the economy, finances — and you may simply not know what the next five years holds. Can you really know what job you'll be doing, or even want to be doing, in five years? What the Experts Say.

P&L 18

P&L Committee Career Case Study 18