Leaders Build Trust Through Conflict!
Great Leadership By Dan
NOVEMBER 7, 2019
Verbal Jeet, or EPR Skills. This means you need to resolve conflict by using your Ver bal Jeet Skills (EPR = Empathic Listening, Parroting, and “Rewards”). At some point, you ask Fred’s opinion on some issue, such as his thoughts on the new health plan. You relax and use your Verbal Jeet (EPR) skills. Is it safe?