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How RFID Technology Improves Hospital Care

Harvard Business Review

When redesigning the new and expanded emergency room at the Mayo Clinic’s Saint Marys Hospital in Rochester, Minnesota, Mayo leaders didn’t just want to add more rooms and square feet. To that end, they decided to have a team study how care is delivered, identify the barriers to smooth operations, and fix the barriers.

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Introducing 100 Coaches: Pay It Forward Champions

Marshall Goldsmith

Authority on new technology and communication. John Noseworthy – President and CEO, Mayo Clinic. Rod MacKenzie – Executive Vice President, Chief Development Officer for Pfizer, member of Pfizer’s Executive Leadership Team. Former HR Director and member of executive management team at the National Irish Bank.

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Business Does Not Need the Humanities — But Humans Do

Harvard Business Review

As the girl told it to Osnos, “During the game in which I was playing the program, everyone around us was taking sides: Team Human and Team Machine.” It is impossible to attend a management or technology conference these days without hearing some version of that call for more humanism in tech. It went viral.

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What Health Care Leaders Need to Do to Improve Value for Patients

Harvard Business Review

Dr. Ryan Uitti, a neurologist at Mayo Clinic in Jacksonville, used a simple spreadsheet to track outcomes for patients with Parkinson’s disease for more than a decade. Last year, Mayo’s Center for the Science of Health Care Delivery (CSHCD) worked with Dr. Uitti to launch a broader outcomes measurement program.