article thumbnail

Building a Culture of Accountability

The Center For Leadership Studies

Consider this (simplified) example: Executive Assistant Ryan is responsible for compiling results for his organization’s monthly sales reports for VP of Sales Emily. Employees begin to think more creatively, for improved problem-solving and innovation. Many organizations use a “RACI” for this. Set clear expectations.

RACI 52
article thumbnail

Four Do’s and Don’ts for Leading Remote Teams

The Center For Leadership Studies

Plenty of research confirms that engagement, productivity and innovation all decline quickly when people don’t step away to enjoy personal pursuits like rest, family and hobbies. For each item, use a RACI chart to identify who will be responsible, accountable, consulted and informed. Do clearly explain expectations.

Team 52
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Three Innovation Lessons From India's Titan Watches

Harvard Business Review

For example, Titan's research suggested that as few as 20% of Indian females owned watches. When targeting the youth markets, Titan ran different types of advertisements and created very different looking watches, under the racy brand name, Fastrack. In both cases Titan rethought key elements of its offer, and reaped the benefits.

article thumbnail

How the Big Data Explosion Has Changed Decision Making

Harvard Business Review

At one Fortune 1000 company, for example, “flame wars” broke out between customer support units, desperate to respond faster to customer complaints, and the technical design group, equally desperate to avoid ad hoc fixes. That transformed the RACI decision rights template. This tension drives my clients mad. Accountable.

RACI 8