Skip Prichard

JUNE 22, 2020

Organizations can and must define the culture they desire and intentionally execute a well-thought out road map to shape their future. It’s tempting to think that because a company is known for its great culture you can simply hire one of its senior executives to bring that secret sauce with them.

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How To Middle Management Reputation Short-term 108

Harvard Business Review

DECEMBER 14, 2011

Heskett wrote in his latest book The Culture Cycle , effective culture can account for 20-30 percent of the differential in corporate performance when compared with "culturally unremarkable" competitors. They recognize that culture is critical to talent retention.

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Company Heskett Ryan Audience 17

Harvard Business Review

MARCH 22, 2012

I'm sure many supervisors at American would have issues with their colleague's innovative, if mildly deceptive, solution. It's hard to cite many businesses that make kindness the bedrock of their operating strategies. He also made the meeting on time — and told the entire board about the "miracle" he'd experienced at DFW.

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Strategy Airlines Hotels Heskett 18