article thumbnail

Kodak and the Brutal Difficulty of Transformation

Harvard Business Review

As the decade wore on and its core business continued to deteriorate, Kodak brought in a new leadership team, downsized its core operations, and began placing bets on even more radical ideas , such as a line of printers with low-cost ink. Gilbert's HBR article with Joseph Bauer that also discusses Kodak is available here.

Gilbert 15
article thumbnail

Kodak’s Downfall Wasn’t About Technology

Harvard Business Review

Today the company has annual revenues above $20 billion, competes in healthcare and electronics operations and derives significant revenues from document solutions. Our colleague Clark Gilbert described more than a decade ago a great irony of disruption. The right lessons from Kodak are subtle.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

How IBM, Intuit, and Rich Products Became More Customer-Centric

Harvard Business Review

Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. The Future of Operations. Using these principles Intuit began driving design thinking deep into its culture and operations. Insight Center. Sponsored by GE Corporate.

article thumbnail

Innovate Faster or Innovate Better?

Harvard Business Review

Yale School of Management Professor Dick Foster notes that a single firm cannot innovate faster than the market in which it participates. A large company just can't innovate faster than the market. But a large company can innovate better than the market. And the odds are pretty high that she is going to lose. Why is that?

article thumbnail

How to Revive a Tired Network

Harvard Business Review

Make you more innovative. b Between 1920 and 1930, for example, 87 percent of Broadway shows flopped despite being attached to big names like Rogers and Hammerstein, or Gilbert and Sullivan. The sidebar “The Innovator’s Network Dilemma” presents convincing data that bears out this observation. The list goes on.

How To 8
article thumbnail

What the Media Industry Can Teach Us About Digital Business Models

Harvard Business Review

media innovators, with hundreds of billions of dollars created by companies that are helping democratize content production and distribution while developing new ways to connect advertisers and customers. Zooming in on the sales challenge helps to highlight the difficulty of business model innovation.