Harvard Business Review

JULY 15, 2016

Today, the term increasingly serves as a corporate bogeyman that warns executives of the need to stand up and respond when disruptive developments encroach on their market. In fact, Kodak invested billions to develop a range of digital cameras. Our colleague Clark Gilbert described more than a decade ago a great irony of disruption.

Technology 8

Technology Film Gilbert Business Model 8

Harvard Business Review

JUNE 17, 2015

Yet wanting to be closer with customers, and knowing what actual, operational pathways to take in order to achieve this are two very different things. Consider the battle waged by IBM’s software development teams between competing methods for getting closer to customers. The Future of Operations. Insight Center.

Productivity 8

Productivity Products Customer Intimacy Software 8

Harvard Business Review

FEBRUARY 3, 2015

Make you more innovative. By managing the three key properties of networks that either propel you forward or hold you back—breadth, connectivity, and dynamism—you can develop a stronger network and use it as an essential leadership tool. It can keep you informed. Teach you new things. The list goes on.

How To 8

How To Diversity Letter Learning-by-Doing 8

Harvard Business Review

JUNE 10, 2015

media innovators, with hundreds of billions of dollars created by companies that are helping democratize content production and distribution while developing new ways to connect advertisers and customers. Zooming in on the sales challenge helps to highlight the difficulty of business model innovation.

Business Model 8

Business Model Media Industry Advertising 8