Complimentary Resource – Improving Business Operation Performance With Innovations

Strategy Driven

Improving Business Operation Performance With Innovations. Learn how using analytics to guide a business operations function is the path to continuous improvement and achieving higher operational performance. by SAP.

3 Proven Ways Call Centers Can Better Streamline Operations

Chart Your Course

In particular, when it comes to improving the customer service experience and streamlining operations, today’s call center agents now have a wide array of tech solutions to resolve these matters. In this way, putting innovation to work (quite literally) offers other benefits as well.

Innovative Leaders

Coaching Tip

OUT THINK: How to innovate Leaders Drive Exceptional Outcomes" by G. We all have a shared understanding of some of the foundational aspects of leadership , starting with building trust, which means keeping business operations transparent. The Innovative Leader "Out Thinks".

StrategyDriven Launches Operational Risk Management Resource Forum

Strategy Driven

StrategyDriven is proud to announce the launch of a risk management resource forum; providing innovative thought leadership and collaboration opportunities to help leaders effectively address their most pressing operational risks.

Three Ways Document Management Software Can Streamline Operations

Strategy Driven

Going paperless is a great way to streamline office operations – and help save the planet by reducing paper. You just finished reading Three Ways Document Management Software Can Streamline Operations !

Learning from the Innovation Leaders

Great Leadership By Dan

Guest post from Rowan Gibson : Not since the dawn of the Industrial Revolution has there been a greater need to learn the art of innovation leadership. And who better to learn them from than the innovation leaders themselves? Who do we think of as innovation leaders?

Week 10 Performance Report — Operation Dunk 2010

Crossderry Blog

Innovative innovation myths » Like Be the first to like this post. Home About Experience Trap/Complexity Set KM Set Metrics Set Crossderry Blog Entries RSS | Comments RSS Where’s Crossderry read?

Partnership: A Crucible for Innovation

Lead Change Blog

Realizing the path to innovation would require revolutionary new thinking; all three leaders grasped that it would also take a new way of coalescing and harnessing talent. Reading Collective Genius , The Innovators , Creativity, Inc. Sourcing Innovation Collaboratively.

Process Design in Operations Management

Leading Strategies

Process vs. Innovation | Value Acceleration – Many pundits argue that the current path to competitive advantage is by out-innovating the competition. We all know there’s design … and then there’s D E S I G N ! From beautiful houses and buildings to boats – you name it – design makes all the difference in a great or just-ok outcome. Organizations are no different … design matters … a lot. So what are ways to maximize the chances of great organizational design?

Dimension, Time, Cost Operator: Seeing Problems Differently

Create Learning

I have written about DTC Operator before here and here. Plus I just gave a talk about Innovation Tools and made the PowerPoint below. Innovation Tool: DTC Operator from Michael Cardus. What are some of your favorite innovation tools?

Managerial Leadership Training Tool: Using DTC Operator Innovation Planning

Create Learning

Dimension Time Cost Operator. Dimension Time Cost Operator (DTC) – is a tool for for seeing problems differently exploring ideas of extremes in size and cost. The DTC Operator can work to release Psychological Inertia. The DTC Operator Algorithm.

Week 3 Performance Report — Operation Dunk 2010

Crossderry Blog

Home About Experience Trap/Complexity Set KM Set Metrics Set Crossderry Blog Entries RSS | Comments RSS Where’s Crossderry read?

Week 2 Performance Report — Operation Dunk 2010

Crossderry Blog

However, I realized that I hadn’t posted on my own “ Operation Dunk 2010 &# performance, so here goes: I’ve made some progress on my weight ( the weight reduction KPI is related to the improvement of my jumping capability ): Weight — Down 3.5 Home About Experience Trap/Complexity Set KM Set Metrics Set Crossderry Blog Entries RSS | Comments RSS Where’s Crossderry read?

The Number One Leadership Activity to Drive Innovation

Great Leadership By Dan

They know that if they don’t innovate, they will be left behind, the world’s simply moving way too fast. They are looking to institutionalize the innovation process. This means building a culture where innovation happens every day. It means creating an environment where innovation is not the domain of a select few individuals, rather every single person believes they can contribute to creating great products. You cannot tiptoe your way into innovation.

Quality Tools to Discover Solutions: DTC Operator

Create Learning

Dimension Time Cost Operator. Dimension Time Cost Operator (DTC) – A TRIZ tool for for seeing problems differently exploring ideas of extremes in size, time and cost. The DTC Operator can work to release Psychological Inertia. The DTC Operator Algorithm.

The 9 Rules of Innovation by Greg Satell


Innovation is perhaps the most used word in corporate boardrooms today. Add to this, the challenges of hyper-competitive landscape, organization cultures, shortage of talent and agility to move swiftly and the challenge of innovation compounds.

Week 4 Performance Report — Operation Dunk 2010

Crossderry Blog

Home About Experience Trap/Complexity Set KM Set Metrics Set Crossderry Blog Entries RSS | Comments RSS Where’s Crossderry read?

Living Well via Open Innovation

Mills Scofield

(This post continues the summary of fabulous stories and interactions at the 3rd Open Innovation Summit at BW's Center for Innovation & Growth: Practical Challenges of Global Open Innovation featuring P&G on April 21st.) Craig Vogel, President of Live Well Collaborative (LWC), talked about being an Open Innovation partner of P&G, focusing on the over 50 population. Dean of Research & Innovation at the University of Cincinn [.].

Stop Numerator Thinking: Innovating Your Service Experience

Lead Change Blog

Numerator thinkers operate with an abundance mentality; denominator thinkers use a scarcity mentality. They cultivate, grow, innovate and invest. A local car wash operator learned about CRM (customer relationship management) in a magazine and decided to create his own version.

Innovative innovation myths

Crossderry Blog

Human innovation is the history of porting “applications&# from one language, media, platform, or form factor to another. Crowdsourcing “innovates&# in much the same way, leveraging an existing paradigm but not really creating one.

News Flash: Innovation Is No Longer Just a Specialist’s Job. Now Here’s How to Involve Your Whole Workforce Instead

Strategy Driven

The classic method of segregating innovation to a single department, or to a process led by specialists, just isn’t fast enough any longer. What’s needed is a culture in which innovation is the mission of everyone, everywhere, every day. That’s not the purpose of Innovation Engineering.

Innovation High-Five

Mills Scofield

By Tim Kippley: Jeff Bezos, one of the planet’s greatest innovators, once said that: “You need a culture that high-fives small and innovative ideas and senior executives [that] encourage ideas.” ” The Value of Innovation at Geneca. Operational Strategy.

Vijay Govindarajan and Chris Trimble on Innovation Execution: Fundamental Core Principles

First Friday Book Synopsis

In their latest collaboration, Beyond the Idea, Vijay Govindarajan and Chris Trimble, explain how to execute innovation in any organization. As they explain, “The most important message in Beyond the Idea is very simple: innovation execution is its own unique discipline. It requires time, energy, and distinct thinking. Unfortunately, few companies treat it as such. […].

Influencing Creativity and Innovation


So what is your role in influencing creativity and innovation in others? We know it isn’t enough to simply add creativity to a list of values your organization espouses or to bring in consultants who get staff keyed up about innovating.

HR Trends in 2019: Key Human Resource Innovations

HR Digest

The recent explosion of HR technology has driven a major boom in innovative HR solutions. Despite this shift towards a more holistic experience, HR innovations are offering solutions for even more complex HR trends. They include solutions for unconscious bias hiring, promote employee engagement, and improve HR operations through artificial intelligence. Artificial intelligence will improve HR operations.

Innovation at Bell Labs

Leading Blog

Cellular communications, the laser, digitized and synthesized music, the solar battery cell, the first orbiting communications satellite, and the UNIX operating system, are all products of Bell Labs.

Confronting the Pain of Innovation

First Friday Book Synopsis

Bob's blog entries "Embrace the Suck" Joseph Schumpeter Andy Grove Apple Confronting the Pain of Innovation creative destruction Google HBR Single Here is an article written by Michael Schrage Harvard Business Review Intel International Association for the Study of Pain Management MIT Sloan School’s Center for Digital Business Samsung Serious Play Special Forces operators such as the Navy SEALs Steve Jobs Who Do You Want Your Customers to Become

How Mindfulness Rewires Your Brain to Be More Innovative

Great Leadership By Dan

Guest post from Matt Tenney There is much debate over the question of whether innovative people are born as innovators, or if innovation is something that is trainable. I'm convinced that we can actually change our brains in ways that help us to be more innovative, and that a simple practice called mindfulness can help us do exactly that. Although many people use the words creative and innovative as synonyms, the two are actually quite distinct.

Use Scarcity to Spur Innovation

First Friday Book Synopsis

Bob's blog entries devise new ways of operating make better use of limited assets Management Tip of the Day Harvard Business Review Necessity is the mother of invention The Number One Key to Innovation: Scarcity" by Uri Neren. Here is another valuable Management Tip of the Day from Harvard Business Review. To sign up for a free subscription, to any/all HBR newsletters, please click here. * * * Necessity is the mother of invention.

The Wrong Way To Innovate: When Unrealistic Expectations Meet Antiquated Management

Strategy Driven

Innovation has always been culturally synonymous with ‘the latest and greatest’, the ‘next big thing’, and on the surface this true. Companies like to rollout their innovations at trade shows and industry events to garner attention and praise for their good work. Innovation luminaries like Coca Cola, General Electric, Shell Oil innovate effectively because they have structural elements in common, and they work to avoid a number of key pitfalls executing innovation work.

10 Steps to Champion Innovation with Hackdays

2020 IT Leader

Whether Creativity resides in your “right” or “left” part of the brain, whether you belong to your company’s R&D or Operations Departments, one thing is sure: you can do more to create an environment where your teams can create cool stuff and give your organisation a competitive advantage. How do you champion innovation? Anticipate & Build for the Future Champion Innovation Entrepreneurship Value-creation & Design

3 Innovative Ways You Can Move Your Business Online

Strategy Driven

That said, there are always certain things that successful businesses have in common, and one such example is having efficient operational systems in place. It is something, however, that can revolutionize the way you operate your business.

Thinking Differently. Enabling Innovation

Create Learning

Competitive demands require quicker, more effective and innovative problem solving. Hire Mike of Create-Learning to Think Differently & Enable Innovation within your company and team. Thinking Differently – Enabling Innovation from Michael Cardus.

Ideas Don't Equal Innovation | N2Growth Blog

N2Growth Blog

As a result of our conversation, I decided to dust-off an old post, give it a few updates, and pass along my thoughts, which can be best summarized as “ Ideas Don’t Equal Innovation. Without a viral movement, ideas go extinct before innovation.

Breaking Away - Innovation

CEO Blog

I read a great book yesterday by Jane Stevenson and Bilal Kaafarani called Breaking Away - How Great Leaders Create Innovation That Drives Sustainable Growth - And Why Others Fail. I loved the title (although perhaps not the part about failing) since I think a large part of leadership is fostering innovation. I am, of course, a great believer in innovation. I think one of my strong points is high creativity (not in the artistic sense but in the business innovation sense).

Five Strategies for Nonprofit Innovation


Dependence limits innovative thinking. And earlier this year, New York’s Mayor Bloomberg doled out awards specifically recognizing the city’s most innovative nonprofits. Innovation is about partnerships. Innovation business model innovation kaplan nonprofit

Are You Capitalizing On Employee Innovation And Improvement Ideas? 

Michael VanBruaene

Organization framework is critical for improvements and innovation . Organizations fail to fully capitalize on the talent of their employees to improve operations and products/services, nor achieve substantial innovations, even with the best culture and intentions. An effective innovation and improvement program starts with your organization’s leadership and management and extends throughout the organization. How successful have we been with prior innovation ideas?

N2Growth Helps Businesses Combine Strategy & Innovation for a Consumer-First Approach to Digital Transformation

N2Growth Blog

To stay competitive, brands must innovate and transform. That transformation requires adopting new digital technologies in every aspect of business — from product design and operations to customer service and marketing.

How Digital Process Innovation Can Influence Organisational Change In The Finance Sector

Strategy Driven

Digital innovation is everywhere, from Big Data to risk management software, and it’s all coming to change in the way that the sector is organised and run. As digital processes innovate and change the way that the finance industry operates, CFOs will be under more pressure to perform.

Observation for Innovative and Creative Solutions

Management is a Journey

Let’s face it busy operational managers and senior leaders need solutions! These managers and leaders want innovative solutions to the problems they face in the workplace. Innovation Business Trends change strategy management organizational productivity strategic thinkingThey recognize that today ordinary, quick-fix solutions have limited benefit in an environment where constant change is routine.

Innovation Will Follow When Your Organization Focuses On These Important Areas

Michael VanBruaene

Innovation results when you relentlessly focus on your marketplace, competitors and customers, along with the organizational fortitude to change direction and approach when necessary to sustain the organization. The information obtained should be widely disseminated within your organization along with committed and concentrated analysis about its implications for how you operate going forward; including implementation of necessary, and possibly substantial, change.

What Does it Take to Think Like an Innovator?

Management is a Journey

Innovation is no longer a nice-to-have skill! Innovation must become a part of everyday operations for a business of any size to survive. Those businesses that are not innovating and doing something new will find that they lag their market and this will lead to [.]. Videos Business Trends innovation management organizational productivity strategic thinkingIt is a necessity for today’s business leaders and managers.

Innovation in Thailand

Talent Technologies

If your company wants to promote greater innovation in Thailand and across Asia, this recent IBM survey of 1,541 chief executives gives some indicators as to what’s required. The last 20 years has seen a management supercycle of efficiency, operational excellence and ‘inside out’ focus. Instead of hiring leaders who more naturally drive operational excellence, companies need to hire those who are customer-focussed and creative.