Deming Institute

JUNE 17, 2019

One person near the end partially hedged their opinion and said maybe we should give her another chance. 25 years after this presentation, this is still true in my opinion. After we discussed her interview a bit I asked everyone whether we should hire her. Almost everyone said no – because her interview was horrible.

Human Resources 47

Human Resources Deming Resources System 47

Deming Institute

JUNE 17, 2019

One person near the end partially hedged their opinion and said maybe we should give her another chance. 25 years after this presentation, this is still true in my opinion. After we discussed her interview a bit I asked everyone whether we should hire her. Almost everyone said no – because her interview was horrible.

Human Resources 28

Human Resources Deming Resources System 28

HR Digest

MAY 2, 2019

In an interview with The HR Digest, Michael Fraccaro, Chief Human Resources Officer at Mastercard, explains the importance of business resource groups and the vital role it plays to deliver real business results. To what extent is that down to a successful talent management strategy? There are no short-cuts in management.

Resources 40

Resources Human Resources Leadership Pipeline Learning-by-Doing 40

Harvard Business Review

JANUARY 27, 2017

Executives who wouldn’t hesitate to automate a factory now flinch at the prospect of deep-learning algorithms dictating their sales strategies and capex. They’re analogous to autonomous resources, as opposed to human resources, departments. Their results should humble those who privilege human agency.

Outsourcing 8

Outsourcing Software CAPEX Competitive Advantage 8

Harvard Business Review

FEBRUARY 3, 2015

Joel Podolny, former head of Apple’s human resources, calls this tendency of our networks to evolve more slowly than our jobs “ network lag.” Most-senior hedge fund people and competitors. Assign these contacts into key categories: Most-senior clients. Most-senior people in your company. lawyers, accountants).

How To 8

How To Diversity Letter Learning-by-Doing 8

Harvard Business Review

OCTOBER 20, 2011

First, fixating on ROE fails to maximize the benefit of business to society because it measures value in terms of returns to only one stakeholder; second, it allocates human resources as if maximizing the efficiency of financial capital were critical to growth of social welfare.

ROE 12

ROE Debt to Equity Ratio Innovation Incentives 12