Heskett Operations Productivity Project 
Tanveer Naseer
FEBRUARY 20, 2018
Yes, we could, but if you need to change it is useful to make culture also operational and look at the daily (inter)actions. Those are the ingredients of a positive culture, and they’re proven to boost productivity. Culture has had a bad press. No wonder that culture seems elusive, and not something you can get a grip on.
Skip Prichard
JUNE 22, 2020
With the ever-changing dynamics of the workforce, the stewardship of organizational culture is just as important as strategy, talent, product development, or customer service. The culture required to drive a strategy of innovation is different from the culture required to develop efficiency or operational excellence.
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