Remove Incentives Remove Innovation Remove Knowledge Management Remove Marketing
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Stop Trying to Control How Ex-Employees Use Their Knowledge

Harvard Business Review

The free flow of workers between companies is central to economic growth and innovation. Yet employers are increasingly taking legal action to prevent former employees from using knowledge and skills learned on the job. Employees’ incentives to learn on the job are weaker if they cannot use that knowledge later in their careers.

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Look Beyond Your "Social Media Presence"

Harvard Business Review

A lot of companies congratulate themselves on having a "social media presence" — by which they mean a Twitter following and Facebook likes and a marketing plan that uses social networks. But some 70% of the extra profit to be made through social technologies has nothing to do with marketing. But that's a good thing.

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Social Capital Is as Important as Financial Capital in Health Care

Harvard Business Review

That policy did not come from the marketing department, even though it is prominently advertised today. Follow the Leading Health Care Innovation insight center on Twitter @HBRhealth. Leading Health Care Innovation. Ultimately, the key to success is authenticity. When M&A Is Not the Best Option for Hospitals.

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Develop Deep Knowledge in Your Organization — and Keep It

Harvard Business Review

The best leaders understand that the current success of their business, and any future innovation, depends upon the “deep smarts” of their employees — the business-critical, experience-based knowledge that employees carry with them.