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Innovating the Toyota, and YouTube, Way

Harvard Business Review

As global innovators, however, they share a remarkable core value and best practice: they invest in the innovative capabilities of their suppliers. The more deeply Jim's essays discussed the nature of supplier relationships, work-flow and value creation in lean enterprise, the keener the connection with YouTube's Space.

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Does Your Leadership Flunk the Testing Test?

Harvard Business Review

Supposedly set to launch this July — and then September — New York City announced that its innovative bike sharing program would be delayed until at least next spring. But the importance and pace of innovation rollouts demand a different design sensibility. Until it works, we're not going to put it in. Jaws dropped.

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B-Schools Aren’t Bothering to Produce HR Experts

Harvard Business Review

In the 1980s, our organizations learned a great deal about how to improve productivity, quality, and costs from Japanese practices. And in the 1990s, our companies began to learn more from innovations at home, particularly in the area of high-performance work systems. It’s as if businesses have forgotten that they work.

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Breaking the Death Grip of Legacy Technologies

Harvard Business Review

Managers constantly try to fit new market needs to existing processes and routines. automakers took decades to adopt lean production methods despite the obvious benefits from increased productivity and lower work-in-process inventory. More importantly, managers need to monitor the tool innovation roadmap.

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Please, Can We All Just Stop "Innovating"?

Harvard Business Review

There's something about the culture of business that tends toward excess — in financial markets, to be sure, but also in the "market" for new ideas and management techniques. That piece of language, that aspiration, is innovation. But that doesn't mean the companies are actually doing any innovating.