IT Strategy Leadership Operations Tactics 
Harvard Business Review
OCTOBER 10, 2017
The first type is known as tactical performance. Tactical performance is how effectively your organization sticks to its strategy. In Precision’s case, good tactical performance required developing rules, checklists, and standard operating procedures and then following them closely.
Strategy Driven
JANUARY 24, 2011
Plus, as a result of a lack of cross-organizational coordination and cooperation, Nokia wasn’t able to improve its proprietary operating system, Symbian, which would have allowed it to support a more sophisticated smartphone. Many innovative ideas became the victims of in-fighting among managers who had competing objectives.
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Harvard Business Review
JANUARY 8, 2015
In my research on how experienced managers and professionals step up to bigger leadership roles, I have observed both the value and the difficulty of returning to our youthful, fake-it-till-you-learn-it strategies. “I went home exhausted each day from playing the role of ‘Director of Operations,’” she said.
Harvard Business Review
MAY 6, 2013
To that end, the role of the CIO must be strategic instead of tactical. Define Your Strategy. CIOs need to develop an affirmative IT strategy that begins by identifying old behaviors to give up, new behaviors to adopt, and remaining behaviors to do differently. This means a lot of change for enterprise IT organizations.
Harvard Business Review
JANUARY 7, 2014
He talked with HBR about why a company’s culture is more important than its strategy — and some of the innovative tactics that CEOs have used to help create a high-performing culture. As human beings, we like to operate in small tribes. Leadership' Excerpts: Why did you focus on culture? It’s the creation of silos.
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