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Outsizing Strategies to Grow Your Business Potential

Skip Prichard

Poor customer service is a killer of customer loyalty. Other companies turn strategy into a big annual leadership retreat. Business school often teaches us to conduct SWOT analyses and determine how we can capitalize on our strengths and build on our weaknesses. Leadership Tip: Be vulnerable. Steve Coughran.

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The 5 Skills That Innovative Leaders Have in Common

Harvard Business Review

Leadership is changing — fast. These leaders will actively take the initiative to learn new information, which demonstrates engagement and loyalty to company goals. Learn to recognize and appreciate leadership qualities in others as well as in yourself. Insight Center. The 21st-Century CEO. Sponsored by Cognizant.