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Customer Intimacy vs. Customer Satisfaction

CO2

When helping clients with strategic plans and business model generation, I encourage them to choose one of three paths. Much has been written about operational excellence and product leadership, but customer intimacy hasn’t received as much attention. 2) Product Leader – Best Product or Service.

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Business Model Generation : Blog | Executive Coaching | CO2 Partners

CO2

His book Just Ask Leadership - Why Great Managers Always Ask The Right Questions (McGraw Hill 2009). Stay tuned… Open publication – Free publishing – More alan smith About the Author As President and Co-founder of ACI Telecentrics, Inc., Pulse Meme Feed What Is Your Brand Against?

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Strategic Planning Steps

CO2

Strategic Planning At CO2 Coaching , we view strategic planning as a process of advance decision-making and alignment of minds. Done well, strategic planning and following these strategic planning steps saves time over time. The structure of strategic planning is critical to its success.